DigiParser uses credits (page credits) to process documents. Each page you process uses 1 credit. Some features use additional credits (e.g. confidence scores, markdown parsing).

• 1 credit per page for standard processing
• +1 credit per page if Calculate confidence scores is enabled
• +1 credit per page if Enable markdown parsing is enabled

Example: A 5-page document with confidence scores enabled uses 10 credits (5 for processing + 5 for confidence).

1. Go to your team settings (accessible from Parser Settings → Team Settings links).
2. Click Billing & Usage to see your current credits.

If you don't have enough credits to process a document:

• The document is saved but not processed
• You'll see an error message: "You don't have enough page credits available. Required: X, Available: Y"
• Low credit email notifications are sent (rate limited to once per day)
• Documents can be reprocessed once you add credits

Example: If you try to upload a 10-page document but only have 5 credits, the document is saved but stays in "Processing" status until you add more credits.

To add credits:

1. Go to Team Settings → Billing & Usage.
2. Upgrade your plan or purchase additional credits (depending on your plan).
3. Once credits are added, you can re-process documents that failed due to low credits.

After adding credits, documents that failed due to low credits can be reprocessed:

1. Go to the Document Inbox.
2. Find documents with Failed status (or still in Processing if they never started).
3. Click More (⋮) → Re-process document on each document.

• Monitor credits: Check your credits regularly, especially before processing large batches
• Plan ahead: Estimate how many pages you'll process and ensure you have enough credits
• Disable extra features: Turn off confidence scores or markdown parsing if you don't need them to save credits
• Watch for notifications: You'll get email notifications when credits are low

• Processing Failures – What to do when processing fails
• Parser Settings → Parsing Configuration – Understand credit costs for features