# Configure Email Processing Source: https://www.digiparser.com/docs/guides/parsers/parser-settings/email-processing ParsersParser Settings # Configure Email Processing Control which emailed documents a parser accepts and how it handles email bodies Copy MarkdownOpen # [Configure Email Processing](#configure-email-processing) Feedback Email settings help you control who can send documents to a parser and which attachments DigiParser should accept. Feedback For the basic sending steps, see [Send Documents by Email](/docs/guides/document-processing/processing-via-email). ## [Open email settings](#open-email-settings) Feedback 1. Open the parser. 2. Click **Settings**. 3. Open **Parser Settings**. 4. Select **Email**. app.digiparser.com![Parser Settings with Email selected and email processing options visible](https://documents.digiparser.com/docs/screenshots/2026-07-23/parser-settings-email-processing-clean.png?sig=f2508c829a6682f62e79843e52714ce0d5580cb4b21099d4951a7c46458289b5) ## [Limit email attachment file types](#limit-email-attachment-file-types) Feedback Use **Limit email attachment file types** when your parser should accept only selected formats from email. Feedback 1. Turn on **Limit email attachment file types**. 2. Open **Accept only these attachment types**. 3. Select the formats the parser should accept. 4. Click **Save Parser**. Feedback This setting affects email attachments only. It does not change files accepted through app uploads, upload pages, or the API. Feedback The default email selection accepts PDFs and files sent with a generic type that DigiParser can identify from the filename. Add other formats when you expect Word, Excel, images, XML, CSV, or another supported type. ## [Set sender access](#set-sender-access) Feedback Use **Sender access** to prevent unknown or unwanted senders from adding documents. Feedback Choose one option: Feedback * **Process all senders** - Accept email from any sender. * **Only process listed senders** - Accept email only from the addresses or domains you enter. * **Skip listed senders** - Accept most email but ignore the addresses or domains you enter. Feedback To add sender rules: Feedback 1. Choose a sender-access option. 2. Enter one email address or domain per line in **Senders**. 3. Click **Save Parser**. Feedback Examples: ``` [email protected] supplier.com @trusted-vendor.com ``` Feedback A domain rule matches that exact domain. For example, `supplier.com` matches `[[email protected]](/cdn-cgi/l/email-protection)`, but it does not match `[[email protected]](/cdn-cgi/l/email-protection)`. app.digiparser.com![Email settings showing Sender access and the Senders field](https://documents.digiparser.com/docs/screenshots/2026-07-23/live-email-sender-access.png?sig=b775f4e67f188b3d3611f23bf10c342b7e6ece9f27e0f66c210bdbd691479ddb) ## [Filter by subject, body, or filename](#filter-by-subject-body-or-filename) Feedback Use **Email processing rules** when the subject, message text, or attachment filename can identify what DigiParser should process. These rules use text matching before documents are created, so they do not use AI classification credits. Feedback Email conditions apply to the whole message. Attachment filename conditions apply separately to each attachment, including supported images embedded in an email. Feedback Turn on **Process downloadable links** when an email contains a link to a file instead of attaching the file directly. DigiParser checks links in the selected email pages, downloads supported public files, and processes them like normal attachments. This setting is off by default. Feedback For example, an email can say "Download invoice" while the linked address points to a PDF. DigiParser uses the downloaded filename for **Attachment filename conditions** and applies **Limit email attachment file types** before creating a document. Feedback Links that require a login, have expired, are unavailable, exceed the email size limit, or do not return a supported file are skipped. Ordinary web pages are not processed as files. Feedback For each group, choose: Feedback * **Do not filter** - Process messages or attachments normally. * **Only process matches** - Process only when the conditions match. * **Skip matches** - Ignore matching messages or attachments. Feedback Add one or more conditions using **contains**, **starts with**, **ends with**, or **equals**. Matching is not case-sensitive. If you add multiple conditions, choose whether all rules or any rule must match. Feedback For example, to process only one chart from a newsletter: Feedback 1. Under **Attachment filename conditions**, choose **Only process matches**. 2. Select **Filename**, **equals**, and enter `BTC_2.png`. 3. Click **Save Parser**. Feedback Use an email condition when you want to reject the entire message before attachments are inspected. Body rules check only the email pages selected by **Limit which pages to parse**. Feedback If filename conditions reject every attachment in a message, DigiParser skips that message instead of creating an email-body document. This prevents a deliberately rejected attachment from triggering unexpected processing. ## [Understand forwarding and sender access](#understand-forwarding-and-sender-access) Feedback When someone uses the normal **Forward** action in Gmail or Outlook, DigiParser usually sees the person who forwarded the message as the sender. Feedback For example, if `[[email protected]](/cdn-cgi/l/email-protection)` forwards an invoice originally sent by `[[email protected]](/cdn-cgi/l/email-protection)`, allow `[[email protected]](/cdn-cgi/l/email-protection)`. Feedback Outlook can also **Redirect** messages through a rule. A redirected message usually keeps the original sender, so the vendor's address or domain must be allowed instead. ## [How email context is used](#how-email-context-is-used) Feedback For newly received email documents, DigiParser keeps a snapshot of the message with the attachment. The email subject, message body, and available sender and recipient details can provide extra context during extraction. Feedback Open the processed document and select the **Email** tab to view the saved message. This snapshot does not create another document or use additional credits. Feedback See [Send Documents by Email](/docs/guides/document-processing/processing-via-email#view-the-received-email) for the visual steps. ## [Process matching attachments together](#process-matching-attachments-together) Feedback Turn on **Process email attachments together** when one extraction result needs information from multiple attachments in the same email. Feedback DigiParser applies your email and attachment filters first. It then processes all matching attachments as one document, shows each attachment in the same document view, and produces one combined result and export. The attachments keep their individual filenames, so field instructions can refer to a specific file by name. Feedback Files accepted through **Process downloadable links** join the same group. For example, an attached image and a linked PDF can be processed together in one extraction. Feedback For example, if filename rules accept `BTC_2.png` and `BTC_9.png`, one table can describe the fields to extract from `BTC_2.png` and another table can describe the fields to extract from `BTC_9.png`. Feedback Credits are still based on the combined page count of the accepted attachments. Two one-page images use two processing pages, while a 27-page PDF still uses 27 processing pages. Feedback You cannot use this setting together with **Split documents**. Enabling one turns off the other. ## [Understand email conversation pages](#understand-email-conversation-pages) Feedback DigiParser treats each visible message in an email conversation as one page. Page 1 is the newest message, page 2 is the message before it, and so on. This works the same way when someone forwards a conversation to a DigiParser inbox address. Feedback A message always counts as at least one page, even when it contains only one line. If one message is longer than 5,000 visible characters, that message continues onto additional pages. Feedback Use **Limit which pages to parse** in **Settings -> Parser Settings -> Document Processing** to select email pages. For example, entering `1-3` processes the three newest messages and skips the remaining conversation. DigiParser keeps the complete, unmodified conversation in the document's **Email** tab. Feedback Normal attachments remain separate documents. A PDF attachment keeps its PDF page count and follows the same page-range setting independently. ## [Process an email body without an attachment](#process-an-email-body-without-an-attachment) Feedback Turn on **Parse email body if no attachments exist** when useful information sometimes appears only in the message. Feedback When enabled: Feedback * An email with no accepted attachment is converted into a document. * The parser extracts information from the message content. Feedback When disabled, an email without an accepted attachment is ignored. ## [Understand credits for email bodies](#understand-credits-for-email-bodies) Feedback Each selected email message uses at least one processing page. A conversation containing three one-line messages therefore counts as three pages. If one message contains 5,001 visible characters, that individual message counts as two pages. Feedback Attachments are counted separately and keep their normal page counts. See [How Credits Are Calculated](/docs/guides/troubleshooting/credits-and-billing#email-bodies) for more examples. ## [Test your settings](#test-your-settings) Feedback 1. Send one test email with a supported attachment. 2. Use an address that should be accepted. 3. Confirm that the document appears in the parser. 4. If you use sender restrictions, also test one address that should be ignored. 5. If you enabled email-body processing, send a separate message without an attachment. ## [Troubleshooting](#troubleshooting) Feedback If an email does not create a document: Feedback * Confirm that the sender matches your rules. * Confirm that the subject, body, and filename match any enabled email processing rules. * If the file is linked instead of attached, turn on **Process downloadable links** and confirm that the link is public and still available. * Confirm that the attachment type is selected. * Check that the attachment is present and within the email limits. * Confirm that the parser is active. * Check that the team has enough credits. Feedback See [Troubleshoot Email Imports](/docs/guides/troubleshooting/email-import-problems) for a complete checklist. ## [Next steps](#next-steps) Feedback * [Choose the Right DigiParser Email Address](/docs/guides/document-processing/email/which-email-address) - Choose a parser, folder, or classifier destination * [Forward an Email from Gmail](/docs/guides/document-processing/email/forward-from-gmail) - Send a Gmail attachment * [Automatically Forward Gmail Emails](/docs/guides/document-processing/email/automatic-forwarding-gmail) - Create a recurring Gmail filter * [Automatically Forward Selected Outlook Emails](/docs/guides/document-processing/email/automatic-forwarding-outlook) - Create a recurring rule * [Document Type Rules](/docs/guides/parsers/parser-settings/document-type-rules) - Choose which document types to process or skip How is this guide? GoodBad [ Password-protected PDFs Save PDF password rules so encrypted PDFs can be processed automatically ](/docs/guides/parsers/parser-settings/password-protected-pdfs)[ Split Documents Split large PDFs into separate documents ](/docs/guides/parsers/parser-settings/split-documents)