Extract Data from Dispatch Tickets Automatically
Digitize field service tickets instantly with AI-powered OCR. Extract job details, customer information, technician notes, and completion data from any dispatch ticket format with 99.7% accuracy.
From Dispatch Ticket to Structured Data
Watch how our AI instantly extracts and structures all dispatch data from tickets
Sample dispatch ticket - any format supported
Ticket Information
Driver Information
Carlos Martinez
Locations
PICKUP:
Warehouse Distribution Center
5000 Industrial Parkway, Houston, TX
DELIVERY:
TechMart Store #247
8900 Commerce Blvd, Houston, TX
Shipment Details
Special Instructions
All fields extracted in under 8 seconds - Ready to import into your dispatch management system
Every Field Captured Automatically
From job details to technician notes, our AI extracts all dispatch ticket data with precision.
Ticket Number
Unique work order ID
Job Type
Service or repair category
Priority Level
Urgency classification
Customer Name
Client or account name
Customer Phone
Contact phone number
Customer Address
Service location address
Service Location
Job site details
Scheduled Date
Appointment date
Scheduled Time
Time window
Technician Name
Assigned service tech
Equipment Details
Asset or equipment info
Service Description
Work to be performed
Problem Description
Issue details
Parts Required
Materials needed
Estimated Duration
Expected time to complete
Special Instructions
Additional notes
Status
Work order status
Completion Date
Job finished date
Work Performed
Actual services rendered
Notes
Technician comments
Built for Field Service Teams
99.7% Accuracy
Extract all dispatch ticket data accurately from handwritten, printed, or digital formats
Process in Seconds
Convert paper tickets to digital data in seconds, not minutes. Process hundreds of tickets daily
Any Ticket Format
Works with any dispatch ticket format - printed forms, handwritten notes, mobile app screenshots, or PDFs
Handwriting Recognition
Advanced OCR technology accurately reads technician handwriting and field notes
Auto-Categorization
Automatically classify job types, priority levels, and service categories for better reporting
Secure & Compliant
SOC 2 Type II certified with enterprise-grade security. Your customer data is always protected
Complete Field Service Solution
Technician Signature Capture
Extract and store technician and customer signatures from completed tickets
Before/After Photos
Attach and organize photos from the job site with corresponding tickets
Parts & Materials Tracking
Automatically extract parts used and materials consumed for accurate inventory management
Time Tracking
Capture start time, end time, and total hours worked for accurate payroll and billing
Multi-Location Support
Process tickets from multiple service locations and franchises with location-specific routing
Custom Fields
Define and extract custom fields specific to your industry or business requirements
Perfect for Every Service Industry
Field Service Management
Digitize paper dispatch tickets and automate data entry into your FSM software
- Eliminate manual data entry
- Real-time job updates
- Faster invoicing
- Better job tracking
HVAC & Plumbing
Track service calls, technician assignments, and job completion efficiently
- Service history tracking
- Equipment records
- Preventive maintenance
- Customer follow-ups
Logistics & Delivery
Process delivery tickets and proof of delivery documents automatically
- Delivery confirmation
- Route optimization
- Driver performance
- Customer notifications
Maintenance & Repairs
Manage facility maintenance, equipment repairs, and work order completion
- Asset management
- Work order tracking
- Compliance reporting
- Parts inventory
Utilities & Telecommunications
Track service tickets for installations, repairs, and maintenance work
- Job scheduling
- Crew management
- Service metrics
- Regulatory compliance
Property Management
Manage tenant requests, repairs, and vendor dispatch tickets efficiently
- Tenant communications
- Vendor management
- Maintenance logs
- Cost tracking
Complete Field Service Lifecycle
From ticket creation to job completion, track every step in real-time
Ticket Created
Assigned
In Progress
Completed
Automatically digitized, validated, and synced to your FSM system at every stage
From Paper Ticket to Digital Data in 4 Steps
Upload Tickets
Scan paper tickets, upload photos from mobile devices, or forward digital tickets via email
AI Extracts Data
Our AI automatically extracts all fields including customer info, job details, technician notes, and completion status
Validate & Review
Review extracted data in an intuitive dashboard, make corrections if needed, and verify completion
Sync to Systems
Automatically sync data to your FSM, ERP, CRM, or accounting software via API or integrations
Frequently Asked Questions
Can you process handwritten dispatch tickets?
Yes! Our advanced OCR technology is specifically trained to read handwritten text from field technicians. While printed text provides the highest accuracy, we achieve excellent results with clear handwriting and can process mixed printed/handwritten tickets.
What dispatch ticket formats do you support?
We support all formats including paper forms (scanned or photographed), PDF work orders, mobile app screenshots, printed tickets, carbon copy forms, and digital dispatch systems. Our AI adapts to your existing ticket format without requiring template changes.
How accurate is the data extraction?
We achieve 99.7% accuracy on dispatch ticket extraction for printed text and 95%+ for clear handwriting. The system handles various ticket layouts, custom forms, and industry-specific formats with high precision.
Can I process tickets from mobile devices in the field?
Absolutely! Technicians can photograph completed tickets using their smartphones and upload them immediately. You can also set up email forwarding so technicians can email photos directly to your DigiParser inbox for automatic processing.
Do you integrate with field service management software?
Yes! We integrate with popular FSM platforms like ServiceTitan, Housecall Pro, Jobber, FieldEdge, and more. We also provide a RESTful API and webhooks for custom integrations with any business system.
How fast can you process tickets?
Single-page tickets are typically processed in 5-8 seconds. Multi-page tickets with photos and attachments may take 10-15 seconds. Batch processing allows you to upload and process multiple tickets simultaneously.
Can you extract customer signatures?
Yes! We can extract and preserve customer and technician signatures from completed tickets. Signatures are saved as images and can be linked to the corresponding work order for proof of service completion.
What about incomplete or damaged tickets?
Our AI is trained to handle partially filled tickets, damaged documents, and unclear images. While damaged sections may have reduced accuracy, we extract as much readable data as possible and flag fields that need manual review.
Can I customize fields for my specific business?
Yes! You can define custom fields specific to your industry, business processes, or compliance requirements. Our AI can be trained to recognize and extract custom fields from your ticket templates.
How much does it cost?
We offer a free tier with 100 tickets per month (no credit card required). Paid plans start at $14/month for 100 tickets. For field service businesses with high volumes, we offer custom enterprise pricing with dedicated support and advanced features.
Ready to Digitize Dispatch Tickets?
Join field service teams who trust DigiParser for fast, accurate ticket processing. Start with 100 free tickets today.